[ ERROR ] [router-host-validate] [ FAIL ] Check port 80 is open

Products

• DX Operational Observability

Issue/Introduction

When running ./AIOpsManagement.sh --update I get the below ERROR related to port 80 but we are using port 443

From console:

[ ERROR ] Failed to connect to 
[router-host-validate] [ FAIL ] Check port 80 is open for 

From install.log

Environment

DX O2 On-premise

Resolution

1. Ensure port 80 and/or 443 are not blocked for Route and DNS

2. The installer requires at least 1 port to be open, in this example, as indicated in the output, port 443 is open and nginx is responding on the 443 request, so you can safely ignore the ERROR