SRM site pairing fails after vCenter certificate expiration or renewal
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SRM site pairing fails after vCenter certificate expiration or renewal

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Article ID: 408905

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • The Site Recovery Manager (SRM) site pairing appears to be in a broken or disconnected state after the vcenter certificates expired .
  • In the vSphere Client, the vCenters appear in Enhanced Linked Mode (ELM) from one site
  • The other vCenter does not show as part of the linked mode in its own inventory.
  • Linked mode is partially functional or inconsistent across sites.

Environment

  • VMware live Recovery 9.x
  • Vcenter Server 8.x

Cause

  • The SRM appliance is no longer able to authenticate against the replaced vCenter certificate as Vcenter services were  down
service-control -- status -- all

Running:

applmgmt lookupsvc lwsmd observability observability-vapi pschealth vc-wsla-broker vlcm vmafdd vmcad vmdird vmware-analytics vmware-certificateauthority vmware-cis-license vmware-content-
brary vmware-eam vnware-envoy vmware-envoy-hgw vmware-envoy-sidecar vmware-infraprofile vmware-perfcharts vmware-pod vmware-postgres-archiver vmware-rhttpproxy vmware-sca vmware-stsd vmwa
-trustmanagement vmware-updatemgr vmware-vapi-endpoint vmware-vdtc vmware-vmon vmware-vpostgres vmware-vpxd vmware-vsm vsphere-ui vtsdb wcp

Stopped:

vmcam vmonapi vmware-certificatemanagement vmware-hvc vmware-imagebuilder vmware-netdumper vmware-rbd-watchdog vmware-sps vmware-topologysve vmware-vcha vmware-vpxd-svcs vmware-vsan-health
vstatsperation not cancellable. Please wait for it to finish ...
performing start operation on service lwsmd ...
successfully started service lwsmd
erforming start operation on service vmafdd ...
uccessfully started service vmafdd
performing start operation on service vmdird ...
successfully started service vmdird
performing start operation on service vmcad ...
successfully started service vmcad
performing start operation on profile: ALL ...

Resolution

The following steps need to be performed to address the issue .

  1. restart the vCenter services using the below command .
  2. services-control --start --all 
  3. Reconfigure SRM appliances across sites .
  4. Reconfigure the Site Recovery Manager Appliance  
  5. Perform reconnect between site pairs .

Reconnect a Site Pair