Error LCMVROPSYSTEM25060 when updating certificates for Aria Operations
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Error LCMVROPSYSTEM25060 when updating certificates for Aria Operations

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Article ID: 408872

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When updating the Aria Operations SSL certificate via Aria Suite Lifecycle, the certificate replacement failed and the following error is received

Error Code: LCMVROPSYSTEM25060
Error in changing the cluster state, check VMware Aria Suite Lifecycle logs for more information and retry the request from VMware Aria Suite Lifecycle with force flag as true to change cluster state forcibly
Error occurred while changing the cluster state to OFFLINE as cluster is in FAILURE state, check cluster services and retry the request

Environment

VMware Aria Operations 8.x
VMware Aria Suite Lifecycle 8.x

Cause

The Aria Operations certificate is already expired. Aria Suite Lifecycle uses the Aria Operations API to replace the certificate which fails when the SSL certificate is already expired.

Resolution

Manually replace the Aria Operations SSL certificate using the Admin UI

  1. Log in to the Aria Suite Lifecycle UI and click the Locker tile
  2. Select Certificates
  3. Click the vertical three dots button next to the new Aria Operations certificate and select Download
  4. Review the Download Confirmation and click Download
  5. Log in to the Aria Operations Admin UI by appending /admin to the Aria Operations primary node's IP or FQDN in the browser address bar

    Example:
    https://[primary-node-fqdn]/admin
  6. Verify the Cluster Status shows Offline
    • If the Status is Online, click the TAKE CLUSTER OFFLINE button and wait for the status to show Offline
    • If the status is Failure, click the FORCE TAKE CLUSTER OFFLINE button and wait for the status to show Offline
  7. Click the SSL Certificate button in the top right corner of the screen
  8. Click INSTALL NEW CERTIFICATE
  9. Click Browse and locate the pem file downloaded in step 3
  10. Review the Certificate Information and then click INSTALL

Additional Information