Secondary SpectroServer VNMSHD service is not starting upon starting of processd

Products

• Network Observability
• Spectrum

Issue/Introduction

After starting processd and spectroserver processes, the VnmShd process isn't running.

Starting it manually with './launchinstdbapp localhost VNMSHD n VNMSHD.OUT' works.

Environment

Release : Any

Component: Applications

Cause

The VnmShd will automatically start when a user runs the $SPECROOT/vnmsh/connect command. It is not meant to start when processd starts.

Resolution

To have VnmShd run automatically, the "AUTOBOOTSTART" and "AUTORESTART" in the $SPECROOT/lib/SDPM/partlist/VNMSHD.idb file need to be set to yes (Y) like following:

AUTORESTART;Y;
AUTOBOOTSTART;Y;

Then Shutdown all Spectrum processes normally including processd and check for a VnmShd running. If found, kill it. 

Then check for any left over rtt files located in the $SPECROOT/lib/SDPM/runtime directory. If any are found after shutting processd down, delete them.

Then start processd and then start the SpectroSERVER process.

Log into the system as the user that owns the Spectrum installation.

If you are on Windows environment, start a bash shell by running "bash -login".  Then change directory to the $SPECROOT/vnmsh directory and run the following command to start a CLI session

./connect

 

If this is successful, a VnmShd process should be running