While running the configtool, the connection to the database failed. The following error was found in the ConfigTool.log (located for example in CA_OM_Web_Viewer\util\logs or CA_OM_Web_Viewer/util/logs)
Loaded: sqljdbc4.jar
java.sql.SQLException: No suitable driver found.....
[JDBC URL]
Recommended value: jdbc:sqlserver://serverName:1433;databaseName=webview
The current value: //serverName:1433;databaseName=webview
Enter a new value or press [Enter] to use the current value:
Database JDBC URL
: Database JDBC URL:
jdbc:sqlserver://serverName:1433;databaseName=webview
jdbc:sqlserver:
is a required part of the URL. 1433 is the default port for SQL Server. Specify a different port if yours is different. jdbc:sqlserver://serverName:portNumber;databaseName=name of database