SiteMinder : Policy Server / components Startup failing after Linux patching activity
Article ID: 408784
Updated On:
Products
Issue/Introduction
In SiteMinder environment containing multiple components has SiteMinder Policy Servers , DSA instances , Access Gateway Servers and CA API Gateway.
Post Linux patching activity the starting the SiteMinder environment fails to start and application access fails.
Environment
R12.8.x
Cause
The startup sequence should be appropriate for endpoint to work properly like agents.
Resolution
Here is the start-up sequence when you have below components in the SiteMinder environment involved.
SiteMinder Policy Servers , DSA instances(Policy Store) , Access Gateway Servers and CA API Gateway.
1. Start all the Policy store instances and Session Store instances
2. Start all the Policy servers
3. Start All Agent components(Access Gateways and Webagents and logon servers)
4. Start All the CA API Gateway server services.
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