Error "Your subscription has expired. The core product operations are unavailable" is seen with Aria Orchestrator 8.18.1 Patch 3

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

After installing Patch 3 for Aria Automation Orchestrator 8.18.1, a license warning appears:

Error: "Your subscription has expired. The core product operations are unavailable. Please contact your Account Manager or Customer Success Manager to renew your license".

Below events can be seen in vco-server-app.log 

2025-08-19T22:35:45.970Z ERROR vco [host='vco-app-d86795cf4-gkj4j' thread='licenseComplianceScheduler-1' user='' org='' trace=''] {} com.vmware.vim.sso.client.impl.SoapBindingImpl - SOAP fault
com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: EndTime: Tue Aug 19 22:35:43 GMT 2025 is not after startTime: Tue Aug 19 22:35:45 GMT 2025 Please see the server log to find more detail regarding exact cause of the failure.
        at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:163) ~[jaxws-rt-2.3.5.jar:2.3.5]
        at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:95) ~[jaxws-rt-2.3.5.jar:2.3.5]
        at com.sun.xml.ws.client.dispatch.DispatchImpl.doInvoke(DispatchImpl.java:244) ~[jaxws-rt-2.3.5.jar:2.3.5]
...
2025-08-19T22:35:45.982Z WARN vco [host='vco-app-d86795cf4-gkj4j' thread='licenseComplianceScheduler-1' user='' org='' trace=''] {} com.vmware.o11n.service.license.retriever.LicenseComplianceRetriever - Error occurred during license com
pliance retrieval.
com.vmware.o11n.service.license.RetrieveLicenseException: Could not fetch licenses from license service.
        at com.vmware.o11n.license.LicenseServiceClient.fetchLicenses(LicenseServiceClient.java:96) ~[o11n-security-sso-provider-8.18.1.jar:?]
        at com.vmware.o11n.license.VSphereLicenseRetriever.retrieve(VSphereLicenseRetriever.java:44) ~[o11n-security-sso-provider-8.18.1.jar:?]

Environment

Aria Automation Orchestrator 8.18.1 Patch 3

Cause

A possible race condition can occur with vSphere sessions which would corrupt vSphere access tokens.

Resolution

A fix with will be provided with Aria Automation / Aria Orchestrator 8.18.1 Patch 4.

A workaround is to increase the certificate lifetime, using the following command:

vracli vro properties set -k "com.vmware.o11n.sso.svcaccount.ephemeral-cert-lifetime-ms" -v "7776000000"