WCC Widgets on the Dashboard for some users may not appear. How does one fix this?

book

Article ID: 40872

calendar_today

Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Introduction: 

WCC Widgets on the Dashboard for some users may not appear. How does one fix this?

 

Question: 

WCC Widget for Active Users (or any other Dashboard Widget) is currently displaying blank or

not available to add to my dashboard. How do I fix this?

 

Environment:  

11.3.5 and above

 

Answer: 

You need to check the permissions set on the group or user in EEM.  There is a special

policy under WCC000x/ApplicationAccess/Widget.  They must have a check next to the widget 

they wish to have access to.

 

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: