The AWI log shows that OpenJDK 17 is not supported.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The AWI log shows the following entries:

2025-08-06 08:05:33,043 olve Thread (Bundle 2) [WARN ] NOLOGIN/- NOUI   [com.uc4.webui.logback.util.RuntimeIdentification] - This Java version 'https://www.redhat.com/17.0.15' is not supported. You should be using a supported version.

2025-08-06 08:05:33,044 olve Thread (Bundle 2) [INFO ] NOLOGIN/- NOUI   [EnvironmentLogger] - Enterprise Control Center. Java Runtime Version: https://www.redhat.com/17.0.15

Environment

Automtic Automation Engine

Cause

Issue.

Resolution

A problem related to AWI with any OpenJDK has been resolved. Any Open JDK  with V17 is supported, And the AWI log messages has been corrected and fixed in below versions of Automation Engine and AWI.

Automic Web Interface: and that it's fixed with 24.4.2 (released Sep 30 2025).

Automic Automation Engine:  24.4.2 (released Sep 30 2025).

Additional Information

Update to a fixed version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819

Defect ID: DE174200