Webhook Notification is not working

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

You are following Add an Alert to Send Webhook Notifications to send a Webhook notification to a third-party endpoint ticketing system, but the Webhook notification was not sent as expected.

 

Environment

Aria Operations for Logs 8.18.3

Cause

There is the following string in the Webhook payload, which is known to cause issues:

"messages": "${messages}",

Resolution

1. Delete the following string from the payload:

"messages": "${messages}",

2. Make sure the following string is there instead of the above:

"messagesString": "${messagesString}",