Unable to create or edit change request when there is a calculated attribute based on the virtual attribute coming from project object.
search cancel

Unable to create or edit change request when there is a calculated attribute based on the virtual attribute coming from project object.

book

Article ID: 408545

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise Clarity FedRAMP

Issue/Introduction

Where there is a calculated attribute defined on the change request object based on the virtual attribute coming from project object user is getting system error when creating new change request or editing an existing one.

Steps to Reproduce: 

  1. Login as an Administrator.
  2. Navigate to Studio->Objects and go to Project object.
  3. Click on Attributes tab.
  4. Create a number type attribute with 2 decimals.
  5. Navigate to Studio->Objects and go to Change Request object.
  6. Click on Attributes tab.
  7. Create virtual attribute based on the attribute created in step 4 above.
  8. Create Calculated attribute base on the virtual attribute from step 7 with Expression = Absolute(test_perc), where test_perc is an attribute created on the project object in the step 4 above.
  9. Navigate to Home->Projects and click Risk/Issues/Changes and go to Changes.
  10. Attempt to create new Change Request and you get System error. Contact system administrator.
  11. If you attempt to open an existing Change Request you also get same System error.


 
Expected Results: It should allow to create or update Change Request.

Actual Results: It throws System error. Contact system administrator.

Environment

Clarity 16.3.3

Cause

DE174977, DE178443

Resolution

Fixed in

  • Clarity 16.4.0 
  • Clarity 16.3.3 Patch 2 (16.3.3.2)

Additional Information

Note: This is also impacting Change Requests in MUX.