When uploading the offline bundle for ESXi update with vendor add-on, in vCenter LCM it fails to save the image with error "The specified components cannot be found in the depot"

Products

• VMware vSphere ESXi

Issue/Introduction

• While trying to update ESXi hosts we will import the ESXi offline bundle to update manager and attach it to a cluster with a vendor add on if the ESXi hosts are running on vendor provided images.
• On update tab when validating the image we set on this cluster getting below error:
  • The specified components cannot be found in the depot
• In /var/log/vmware/vmware-updatemgr/vum-serverimageservice.log, we can see the component it failed to fetch:
  • 

Environment

VMware vSphere 7.0

VMware vSphere 8.0

Cause

• The vendor add-ons from Dell might not contain the component "transparentSnapshotDataMover" for certain add-ons.
• This VIB is used by Dell PowerProtect Data Manager for backups.

 

Resolution

• The issue can be fixed in either of these ways:

  1. DELL support can be contacted to reinstall TSDM VIB from DELL PowerProtect Data Manager. 
  2. Add the TSDM VIB into image depot of vSphere Lifecycle Manager to avoid TSDM VIB being removed after host remediation. Steps to follow: Import Updates to the vSphere Lifecycle Manager Depot

Additional Information

• There are a few known issues with TDSM VIB with ESXi 8.x. Kindly refer this
• We can check if this VIB is present on the ESXi host using:
  • esxcli software vib list | grep -i tsdm