[VMC] VM Storage Policy Compliance is in "Unknown" state
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[VMC] VM Storage Policy Compliance is in "Unknown" state

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Article ID: 408500

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

VMs hosted on vSAN datastore in VMC on AWS have their VM Storage Policy Compliance in "Unknown" state.

Environment

VMware Cloud on AWS

Cause

Known issue/bug with vCenter of version 8.0.1 (SDDC version: 1.22)

Resolution

  • For temporary resolution, raise a case with VMC on AWS team to restart SPS service in vCenter.
  • For permanent resolution, work with Broadcom account team to schedule an upgrade of the SDDC to version 1.24 which will have vCenter of version 8.0.2 with the fix.