DX dashboard previous data is not displaying if the selected time range is more that one month

Products

• DX SaaS
• DX APM SaaS
• DX Application Performance Management
• DX OI SaaS
• DX Operational Intelligence
• DX Operational Observability

Issue/Introduction

DX dashboard previous data is not displaying if the selected time range is more that one month but when shorter time period is selected , it displays data as expected. Issue is specific  to one dashboard only but in case custom time range  date is chosen then its showing the data ,that mean it not data missing issue .

Example screenshot :

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The red part is showing the pervious data is missing .

Custom date range is chosen, same time frame have data

 

 

Environment

DX SAAS

Cause

The reason is the report was fetching more value , which was more than the default clamp value .

Resolution

It is been identified from the configured query that the clamp size has been defined as 100, we have  changed it 500 . Post that it is working fine .