Upgrading windows VM from version 10 to 11 fails with error "compatibility blocking "Hard""
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Upgrading windows VM from version 10 to 11 fails with error "compatibility blocking "Hard""

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Article ID: 408277

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • Per VM EVC is enabled with older CPU series on the windows VM 
  • EVC is enabled on the cluster with older CPU model (Intel64 Family 6 model 15 Stepping 1 ) Intel "Merom" Generation 

Environment

vSphere ESXI 7.x

vSphere ESXI 8.x

Cause

  • Older CPU model are not supported for windows 11 upgrade 
  • Microsoft officially supports intel CPUs from the Starting with Model 158 

Resolution

  • Change the EVC on the cluster to a supported (Higher) CPU series
  • Refer: VMware EVC and CPU Compatibility FAQ
  • Power off and power on the VM 
  • Attempt to upgrade windows VM from 10 to11