When exporting CSV templates in VCF Operations for Networks, some users may find that the exported file contains only one field instead of the expected multiple fields (e.g., 10 fields). This occurs specifically when the user interface language is set to a non-English language.
VCF Operations for Networks 6.14 supports the user interface, help documentation, and customer support exclusively in English. When the interface is accessed in French or other languages, certain functionalities like CSV template extraction may not perform as expected due to localized string mapping limitations. This is a product design limitation.
To ensure all fields are correctly extracted in CSV exports, use the English language setting for the product interface.
For more information on supported configurations, see the .
Fixed in release 6.14 and higher. See to download current releases.
If you require assistance with localized deployments, please refer to .