Incorrect value reported for the Metric "Provisioned space for VM" for selected Virtual machine in Aria Operations

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Aria Operations is incorrectly reporting the "Provisioned Space for VM" metric for certain Virtual Machines, showing memory swap file size instead of the full disk space as shown below

Environment

Aria Operation 8.x

Cause

Aria Operations retrieves disk usage details directly from vCenter APIs, and in some cases vCenter reports the swap file size as part of the provisioned space instead of reflecting the actual full disk capacity. This incorrect reporting has been confirmed using the vCenter Managed Object Browser (MOB).

Resolution

As a temporary workaround, restarting the VM will refresh the metric and display the correct value for Disk Space | Provisioned Space for VM (GB). 

If the metric continues to display incorrect data after rebooting the VM, or if you're unable to reboot the virtual machine, please submit a Support Request to Broadcom Technical Support.