Timesheet Integration job fails with HTTP 504 Timeout
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Timesheet Integration job fails with HTTP 504 Timeout

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Article ID: 408246

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When running Timesheet Integration, a new Timeout HTTP 504 error is thrown 1 minute in - Unexpected response status: 504

STEPS TO REPRODUCE: 
1. Run Timesheet Integration job on a large system with many Features 

Expected Results: The Timesheet Integration job to complete successfully

Actual Results: The Timesheet Integration job fails with error:
ERROR 2025-08-23 16:05:40,580 [Dispatch Timesheet Integration Job : bg@xxxxxxx (tenant=clarity)] client.ExternalSystemHttpClient (clarity:admin:149078632__53F1B6AD-9D3D-4678-9A13-23A37C006BF6:Timesheet Integration Job) () Failed to fetch data from the target system
apache.http.client.ClientProtocolException: Unexpected response status: 504

Environment

Clarity 16.3.x with Frictionless Timesheets 

Cause

DE174838, caused by a Rally issue

Resolution

Solution is now applied in Rally PROD

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