ODF-0656 error creating Money type attributes

Products

• Clarity PPM SaaS
• Clarity FedRAMP
• Clarity PPM On Premise

Issue/Introduction

Unable to create money type attributes in Clarity 16.3.3 on a PostgreSQL DB if the feature DE80850_ABORT_REQUESTS_AVOIDING_LONG_WAITS has been enabled

STEPS TO REPRODUCE

1. Set up a Clarity 16.3.2 / 16.3.3 with PostgreSQL
2. Enable feature toggle DE80850_ABORT_REQUESTS_AVOIDING_LONG_WAITS
3. Go to Administration > Studio > Objects
4. Open the Project, idea or any investment object
5. Go to the Attributes tab and create a Money type attribute
6. Provide Name, ID and and select Money as type, any currency
7. Save the attribute

Expected Results: The attribute to be saved

Actual Results: The saving action errors with below:

ODF-0656: Add/Delete operations cannot be performed at this moment. Please contact Administrator.
ODF-0231: Serious error on inserting or updating object attribute, contact system administrator

Environment

Clarity 16.3.3 in PostgreSQL

Cause

DE174808

Resolution

Fixed in 

• Clarity 16.4.1

Workaround: Customer prior to Clarity 16.4.1 can use the below workaround

• Run the below command
  • admin toggle-feature DE80850_ABORT_REQUESTS_AVOIDING_LONG_WAITS 0
• Restart all the services