Guest customization not getting applied on RHEL-7 VMs post HCX Bulk Migration.

Products

• VMware HCX

Issue/Introduction

• After RHEL-7 VM bulk migration completion, the guest customization on the VM fails.
• Login to the Guest OS of the VM and navigate to the file /var/log/cloud-init.log to find the errors similar as shown below

DataSourceOVF.py[DEBUG]: VMware Virtualization Platform found
DataSourceOVF.py[DEBUG]: Found the customization plugin at /usr/lib64/open-vm-tools/plugins/vmsvc/libdeployPkgPlugin.so
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
DataSourceOVF.py[DEBUG]: Waiting for VMware Customization Config File
util.py[DEBUG]: waiting for configuration file took 90.095 seconds
DataSourceOVF.py[DEBUG]: Did not find VMware Customization Config File
util.py[DEBUG]: Running command ['vmware-rpctool', 'info-get guestinfo.ovfEnv'] with allowed return codes [0] (shell=False, capture=True)

Environment

VMware HCX.
RHEL 

Cause

The Advanced settings fields Guestinfo.metadata and guestInfo.userdata are missing within the GuestOS of RHEL-7 VM

Resolution

Reach out to Red-Hat support as this is an issue with the GuestOS of the VM. Redhat-KB#7030525