Trace View Doesn't Appear and Browser Window is Greyed Out and Unusable

Products

• DX SaaS

Issue/Introduction

For our tenant, we are experiencing recurring issues where our browser window becomes greyed out and disabled after clicking on a Trace in the Event Viewer.

Resolution

new code fix -- Issue is seen when resource attribute is missing. With this fix, the application will no longer grey out, but the user will see an empty value for the resource field.