Incorrect device status showing in ESXI host after the removal of the graphics card

Products

• VMware vSphere ESXi

Issue/Introduction

The graphic device status in host remains connected even after the removal of the device and reboot of host. 

The vmkernel.log indicates that the ESXi host's ACPI subsystem (which interacts with the server's BIOS/UEFI firmware to discover hardware) is encountering a problem. When ESXi queries the BIOS for a unique identifier (_UID) for a hardware component, the data returned by the BIOS is either malformed or exceeds the expected buffer size.

/var/run/log/vmkernel.log 

YYY-MM-DDTHH:MM:SS.<Time_Zone>Wa(180) vmkwarning: cpu71:13764404)WARNING: PCIVPD: 91: 0000:ff:1e.3: VPD capability is not found
YYY-MM-DDTHH:MM:SS.<Time_Zone>In(182) vmkernel: cpu71:13764404)VMKAcpi: 228: Failed to evaluate _UID: AE_BUFFER_OVERFLOW
YYY-MM-DDTHH:MM:SS.<Time_Zone> Wa(180) vmkwarning: cpu71:13764404)WARNING: PCIVPD: 91: 0000:ff:1e.4: VPD capability is not found
YYY-MM-DDTHH:MM:SS.<Time_Zone> In(182) vmkernel: cpu71:13764404)VMKAcpi: 228: Failed to evaluate _UID: AE_BUFFER_OVERFLOW
YYY-MM-DDTHH:MM:SS.<Time_Zone> Wa(180) vmkwarning: cpu71:13764404)WARNING: PCIVPD: 91: 0000:ff:1e.5: VPD capability is not found
YYY-MM-DDTHH:MM:SS.<Time_Zone>In(182) vmkernel: cpu71:13764404)VMKAcpi: 228: Failed to evaluate _UID: AE_BUFFER_OVERFLOW
YYY-MM-DDTHH:MM:SS.<Time_Zone> Wa(180) vmkwarning: cpu71:13764404)WARNING: PCIVPD: 91: 0000:ff:1e.6: VPD capability is not found

Environment

VMware vSphere ESXi 8.0

Cause

This issue may report if the host has undergone a Critical Interrupt Bus Fatal Error that causes the host's ACPI subsystem to fail to communicate with the server's BIOS/UEFI firmware. 

Resolution

Hardware vendor engagement is required in order to perform complete hardware audit and also it's recommended to perform BIOS/firmware update.