Reset of VCF Automation 9 "vmware-system-user" password fails from VCF Operations 9 with error LCMVMSP10019

Products

• VCF Operations

Issue/Introduction

• Reset of VCF Automation 9 "vmware-system-user" password fails from VCF Operations 9 with error LCMVMSP10019.

Environment

• VCF Automation 9.x
• VCF Operations 9.x

Cause

• The failure is likely due to a synchronization issue between VCF Operations 9 and VCF Automation 9, possibly caused by a misconfiguration or reusing the same password. 

Resolution

• Retry the password reset using the VCF Fleet Management interface and do not reuse used passwords.