VCF Operations for Networks 6.14.1 fresh deployment shows error Problem: Nginx is not running.
search cancel

VCF Operations for Networks 6.14.1 fresh deployment shows error Problem: Nginx is not running.

book

Article ID: 407939

calendar_today

Updated On:

Products

VCF Operations for Networks

Issue/Introduction

  1. Fresh OVA deployment for VCF Operations for Networks 6.14.1 shows issues with ngnix service.

  2. Deployment logs for the platform appliances shows below entries:

    Aug 20 13:18:16 aria-networks-platform nginx[24814]: nginx: [warn] the "listen ... http2" directive is deprecated, use the ">
    Aug 20 13:18:16 aria-networks-platform nginx[24814]: nginx: [emerg] host not found in upstream "###.##.##.broadcom.###" in >
    Aug 20 13:18:16 aria-networks-platform nginx[24814]: nginx: configuration file /etc/nginx/nginx.conf test failed
    Aug 20 13:18:16 aria-networks-platform systemd[1]: nginx.service: Control process exited, code=exited, status=1/FAILURE


  3. When service health check command is executed to check the service it shows error
    Problem: Nginx is not running.

  4. GUI login is impacted due to issues with ngnix service as login is needed to activate the deployment.

Environment

VCF Operations for Networks 6.14.1

Cause

This issue is due to latest fqdn change in 6.14.1 for SVC server. However, not correctly updated at /etc/hosts file properly on the appliance.

This causes ngnix service to not resolve the svc service and fails.

Resolution

Ngnix issues seen with VCF Operations for Networks 6.14.1 fresh deployment is now fixed with New Bits.

Older bits with Build number 1753338250 has been removed from Broadcom Portal and new bits with Build number 1755947807 are now made available to be downloaded from Broadcom Portal.

It is advised to download and use OVA's for VCF Operations for Networks 6.14.1 Build number 1755947807 for platform and collector nodes for the fresh deployments and use further.

Please Note:
It is recommended not to use older VCF Operations for Networks 6.14.1 with Build number 1753338250.

 

NOTE:  VCF Operations for Networks was formerly named Aria Operations for Networks (AON), and prior to that was named vRealize Network Insight (vRNI).