The CallAPI ends abnormally if the Automation Engine is on AIX

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS

Issue/Introduction

If the Automation Engine is installed on AIX, the CallAPI ends abnormally.

20250819/132049.887 - U03000000 Program 'UC4 Call Interface', version '24.4.1+build.1750080798032', change list '1750080798' started.
20250819/132049.888 - U03000017 Build Date: '2025-06-16', '13:33:18'
20250819/132055.301 - U-1978925056
20250819/132055.304 - U03000002 Program 'UC4 Call Interface' version '24.4.1+build.1750080798032' ended abnormally.

Environment

Automic Automation Engine 24.4.X on AIX

Cause

Issue.

Resolution

Public Title:
CallApi can't login if the Automation Engine runs on AIX

Public Description:
A problem has been solved where the CallApi could not login if the Automation Engine ran on AIX.

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation.Engine
Automation.Engine 24.4.1 HF3 - Available
Automation.Engine 24.4.2 - Planned release October 2025

Additional Information

Public Description: A problem has been solved where the CallApi could not login if the Automation Engine ran on AIX. The correction was made on the CP server.

 

Update to a fixed version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819

Defect ID: DE174572