The Windows jobs are not able to retrieve credentials from windows credential manager after upgrading agent from v21 to v24
search cancel

The Windows jobs are not able to retrieve credentials from windows credential manager after upgrading agent from v21 to v24

book

Article ID: 407672

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Windows jobs are not able to retrieve credentials  from windows credential manager after upgrading agent from v21 to v24

We are able to run the command to list the crendentials from command prompt

                                                              
 C:\Users\lfuser>cmdkey /list

Currently stored credentials:

    Target: xxxxxxxxx
    Type: Generic
    User: xxxxxxxxxxx
    Saved for this logon only

    Target: WindowsLive:target=virtualapp/didlogical
    Type: Generic
    User: xxxxxxxx
    Local machine persistence

    Target: Domain:target=X.X.X.X
    Type: Domain Password
    User: testXX

While running the same command as a Job the job report from windows jobs from v24 gives the output as

c:\>cmdkey /list 
Currently stored credentials:
* NONE *

 

The same job when run on 21.0.13 agent works fine

Environment

Agent Windows Java 21.x or 24.x

Cause

DE172969

Resolution

This will be fixed in the following releases

Automation.Engine 21.0.14 HF2
Automation.Engine 24.4.1 HF2
Automation.Engine 24.4.2