Definitions stopped updating in SEPM

Products

• Endpoint Protection

Issue/Introduction

Definitions have stopped updating in the Symantec Endpoint Protection Manager.  Some content may continue to update, but larger content like Virus and Spyware Content or installation packages fail to download.  In the scm.server-0.log the following error is present.

Could not allocate space for object 'dbo.BINARY_FILE' in database '<database name>' because the 'FG_CONTENT' filegroup is full due to lack of storage space or database files reaching the maximum allowed size. Note that UNLIMITED files are still limited to 16TB. Create the necessary space by dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

Environment

• Symantec Endpoint Protection Manager
• SQL or SQL Express database

Cause

The FG_CONTENT filegroup in the SQL database is full.

Resolution

Add space to FG_CONTENT or configure it for auto growth.