VLCR Cloud Connector setup fails to configure on a VMC on AWS.
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VLCR Cloud Connector setup fails to configure on a VMC on AWS.

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Article ID: 407425

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • VMC Protected SDDC is on an AWS setup
  •  VLCR DR Connector ova deployed to vCenter.
  •  Execution of the VMware Cloud Connector setup fails. 

        #dr setup

       "ERROR: VMware Live Cyber Recovery authentication is not configured." 


Environment

VMware Live Cyber Recovery 7.27.6.0

Cause

  • The DR Connector setup cannot access the public internet from within the AWS env.

  • Network routing issue between VMC and AWS to public internet.



 

Resolution

  • Correct subnet gateway to allow DR Connector on VMC AWS access to public internet. 

  • Once access is granted the DR Cloud connector setup should complete.