VIP Access Desktop upgrade from 2.2.6 to a later version does not display a 'upgrade complete' message

Products

• VIP Service

Issue/Introduction

When an end user running VIP Access for Desktop (Windows) 2.2.6 clicks on Check for Updates, the upgrade process completes and then closes the app without showing a success message.  

Cause

The upgrade Windows will close when complete without displaying a message that the upgrade is complete. 

Resolution

This is working as designed for this version. Future releases of VIP Access Desktop will display a message after the upgrade is complete. 

To verify that the upgrade is a success, open the app and verify that the version shown in the About VIP Access menu is 2.2.7.