How to Assign Quarantine Administrators for Anti-spam, Image control, Data protection service.

Products

• Email Security.cloud

Issue/Introduction

This Article describes the required steps to assign Quarantine Administrators for Anti-spam, Image control, Data protection service.  in order to manage your company's users quarantine. 

Environment

Email Security.cloud

Resolution

In order to assign an Administrator to manage your company's users quarantine, follow the below steps :

1 - Log in to the client net portal :  https://clients.messagelabs.com

2 - Go to Dashboard > Platform > User Quarantine Settings

3 - Locate the Administrators Tab and Add the Admin's email ID as shown in the below screenshot. 

4 - Save and Exit

 

Note : You can assign an Administrator for the Anti-spam Quarantine to manage specific domains by using Custom settings or Global settings.