UIMAPI page not found after upgrading UIM OC to 23.4.5 (CU5)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

UIMAPI page is not loading after upgrading UIM OC to 23.4.5 (CU5)

The error is:

"Page Not Found
The requested page cannot be found."

 

Environment

• DX UIM 23.4.5 (CU5)
• uimapi 23.4.5

Cause

UIMAPI webapp is set to load_on_startup=false.

uimapi version 23.4.5 won't work with DX UIM 23.4.4 and older. The upgrade turn the key to False. 

Resolution

Follow the below steps to resolve:

1. Ensure the UIMAPI version is compatible with the installed OC, such as deploying UIMAPI 23.4.5 with OC 23.4.5.
2. Ensure the load_on_startup key is set to true on WASP>Webapps>UIMAPI
   1. Access Raw-Configure of Wasp probe
   2. Select Webapps
   3. then Select uimapi
   4. then edit the load_on_startup key and change it to true
   5. Apply the change and wait for the wasp probe to get port and PID then test if you can access the uimapi page.