Time Slice Sync job fails when using the 'Force Update' parameter

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Steps To Reproduce :

1. Login To Clarity as an Administrator Account 
2. Navigate to Reports & Jobs. Time Slicing Sync Job 
3. Check the 'Force Update' flag and Submit

Expected Results: The job should complete without any errors.
Actual Results: The Job instance is shown as completed, but it's actually error-ed out based on Bg Logs.

Message printed on BG Log:

blobcrack.SqlCurveCrack (clarity:xxxxxx:xxxxxx:xxxxxx) () Exception on thread process() com.niku.union.persistence.PersistenceException: SQL error code: Error message: Incorrect syntax near ')'

Environment

Clarity PPM 16.3.3

Cause

DE174377

 

Resolution

DE174377 - Targeted for resolution in

Clarity 16.4.0

Clarity 16.3.3 Patch 1 (16.3.3.1). 

Additional Information

Run the Time Slicing Sync job WITHOUT the 'Force Update' Flag checked. (uncheck the box).