Grid Does Not Show File When You Click Outside The Popup While Uploading

Products

• Clarity PPM On Premise
• Clarity PPM SaaS
• Clarity FedRAMP

Issue/Introduction

Clicking outside of the upload popup while uploading a file makes the file still be uploaded, but not reflect in the grid until the page is reloaded. If the attachment attribute only accepts a single document, trying to upload a file into this attribute will show an error like 'Could not upload <filename>.' or 'Maximum number of files uploaded are 1.'; otherwise, the file will be uploaded twice.

Steps to Reproduce:

1. Add any attachment attribute to a Grid view (e.g.: Projects grid).
2. Click on the 'pencil' icon of the attribute.
3. Click on the 'Choose Files' button.
4. Select a file (larger files will make this easier to observe) and confirm by clicking the 'Open' button in the file chooser dialog.
5. While the file is still uploading, click on any other part of the grid.

Expected Results: When the download is finished, the attachment appears in the grid.

Actual Results: When the download is finished, the attachment does not appear in the grid. Trying to upload the file in the (apparently empty) attachment attribute will show an error 'Could not upload <filename>.' or 'Maximum number of files uploaded are 1.' if it only allows a Single Document, or the file will be uploaded twice.

Environment

Clarity 16.2.x,16.3.x

Cause

DE174402

Resolution

DE174402 is fixed in 16.4.0