Configure Certificate Authority for VCF Management fails with error, "Certificate authorities update failed"
Article ID: 406901
Updated On:
Products
VMware Cloud Foundation
VCF Operations
Issue/Introduction
- The Configure Certificate Authority for VCF Management wizard displays "Certificate authorities update failed".
- On the VCF operations appliance, the following log shows the error below
/var/log/vrlcm/vmware_vrlcm.log:ERROR vrlcm[1321] [http-nio-8080-exec-9] [c.v.v.l.l.c.MSCARestClient] -- Exception occurred while trying to validate Microsoft CAorg.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: "<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.local.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><EOL><EOL><html xmlns="http://www.local.org/1999/xhtml"><EOL><EOL><head><EOL><EOL><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/><EOL><EOL><title>401 - Unauthorized: Access is denied due to invalid credentials.</title><EOL><EOL><style><E
Environment
VCF 9.0
Cause
A known issue with special characters in the service account. # or &
Resolution
The issue will be resolved in the future VCF release
Reset the service account password and remove special characters
(# or &)
Feedback
Yes
No
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