Agent install failing

Products

• DX SaaS

Issue/Introduction

We have a production linux server with a corrupted agent install.

********************Mon Aug 4 09:54:17 EDT 2025 [INFO]*********************
Mon Aug 4 09:54:17 EDT 2025 [INFO] Current Shell: /bin/bash
Mon Aug 4 09:54:17 EDT 2025 [INFO] Home Directory: /root
Mon Aug 4 09:54:17 EDT 2025 [INFO] Your O/s Type: Linux
Mon Aug 4 09:54:17 EDT 2025 [INFO] Current directory: /opt/apmia
Mon Aug 4 09:54:17 EDT 2025 [INFO] APM Infrastructure Agent user entered install
Mon Aug 4 09:54:17 EDT 2025 [ERROR] APMIA is already running using console_start/corrupt installation present at location /opt/apmia/
Mon Aug 4 14:40:53 EDT 2025 [INFO] Host Monitoring Only : flag 0.
Mon Aug 4 14:40:53 EDT 2025 [INFO] Host Monitoring Only : flag 0.

 

This is for the APMIA

Resolution

1) Ran systemctl disable apmia.service

2) ./APMIACTRL.sh install