Getting SetCryptoConfig error while installing Policy server.

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Article ID: 40658

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Problem: 

Getting SetCryptoConfig error while installing Policy server under “<PS>/install_config_info/CA_SiteMinder_Policy_Server_Install_<date and time>.log”.

StringUtils.stripFrontEndDoubleQuotes()

Custom Action:

Status: ERROR

Additional Notes: ERROR - Command failed: "C:\Users\Administrator\AppData\Local\Temp\1\487853.tmp\smreg" SetCryptoConfig "******" "0" "" "" ""\nReturn Value: 1\nStdout: {2}\nStderr: {3}

 

Environment:  

Policy Server 12.52 

Windows Server 2008 R2

 

Cause: 

Non-fatal error usually means the binary installation was successful perhaps some issue with configuration.

The above error indicates smreg failed.

This means either policy store is not setup properly or policy store is not configured.

In this use case , only oneview monitor option was selected and not policy store.

 

Resolution:

To resolve this problem, run the configuration wizard and select the policy store option to configure policy store.

Environment

Release: ETRSBB99000-12.52-SiteMinder-B to B
Component: