Getting SetCryptoConfig error while installing Policy server.

Article Id: 40658

Status: Published

Updated On: 14-02-2018 07:46

Legacy Id: TEC1359533

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On CA Single Sign-On

Issue/Introduction:

Problem:

Getting SetCryptoConfig error while installing Policy server under “<PS>/install_config_info/CA_SiteMinder_Policy_Server_Install_<date and time>.log”.

StringUtils.stripFrontEndDoubleQuotes()

Custom Action:

Status: ERROR

Additional Notes: ERROR - Command failed: "C:\Users\Administrator\AppData\Local\Temp\1\487853.tmp\smreg" SetCryptoConfig "******" "0" "" "" ""\nReturn Value: 1\nStdout: {2}\nStderr: {3}

Environment:

Policy Server 12.52

Windows Server 2008 R2

Cause:

Non-fatal error usually means the binary installation was successful perhaps some issue with configuration.

The above error indicates smreg failed.

This means either policy store is not setup properly or policy store is not configured.

In this use case , only oneview monitor option was selected and not policy store.

Resolution:

To resolve this problem, run the configuration wizard and select the policy store option to configure policy store.

Environment:

Release: ETRSBB99000-12.52-SiteMinder-B to B
Component: