We are unable to login to CA Asset Portfolio Management (APM), using the uapmadmin user.
The error message is: You have entered an invalid user name and password combination.
We recently re-pointed APM to use a new Embedded Entitlements Manager server.
The uapmadmin user is not registered with the new Embedded Entitlements Manager installation.
At installation, APM creates entries to authenticate the EEM server, along with the uapmadmin and eiamadmin user. This information is encrypted and stored in the mdb. If the EEM server has changed, then it is necessary to re-run the authentication process using the new EEM server.
Follow the steps below to create the authentication record in the mdb.
The APM login using the uapmadmin credentials should now login without error.