Why is the "Email/Schedule Report" option greyed out in DX NetOps Performance management?

Products

• Network Observability

Issue/Introduction

When trying to email or schedule a report, I am seeing the "Email/Schedule Report" option greyed out in DX NetOps Performance Management:

We have also confirmed that the users role has the following privileges:

Send Reports by Email

Send Reports by Schedule

Environment

All Supported Releases

Resolution

This option will be greyed out if the email server isn't configured with DX NetOps Portal. Users should ensure that the email server is configured from the Administration -> Configuration Settings -> Email Server. Once configured, this option will no longer be greyed out.