Lower the Level of Audit trail

Products

• CA Service Catalog
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Question:

How to modify the Level of Audit trail in Service Catalog 

 

Answer:

Please follow the below mentioned steps to update the level of Audit Trail option

1. Login to CA Service Catalog using Administrator role 

2. Go to Administration tab - Configuration - Event Manager (Option) - Audit Trail level

<Please see attached file for image>

 3. Edit the option and select one of the option provided from the drop down box.

<Please see attached file for image>

4. Click update configuration to save the changes 

5. Restart the services

 

Additional Information:

Audit Trail - Specifies the level of detail to log in an event log table.

Environment

Release: CASVCT99000-14.1-Service Catalog
Component: