PSOD after upgrading ESX host to 9.0 with error "The system has found a problem on your machine and cannot continue. Could not mount /dev: Not found "

Products

• VMware vSphere ESXi

Issue/Introduction

• Upgrading to ESX host 9.0 results into PSOD with NVIDIA vGPU drivers.

• The PSOD says the following:

  The system has found a problem on your machine and cannot continue.
  
  Could not mount /dev: Not found
  
  
  
  

Environment

VMware vSphere ESX 9.0

Cause

The hardware is unsupported for 9.0 environment.

Resolution

As confirmed by the Broadcom compatibility guide, the current hardware model is not supported for ESX 9.0.

To resolve this issue, you may choose one of the following actions:

• Downgrade the ESX host to a supported version that aligns with the hardware compatibility.

• Migrate to a supported hardware platform that is certified for use with ESX 9.0, as listed in the Broadcom Hardware Compatibility Guide.

Engaging your hardware vendor is recommended to determine the best path forward based on your operational requirements and future upgrade plans.