In Salt WebUI, after clicking on any targets, the UI won't return anything and the progress circle is just spinning continuously

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Targets page never loads even after trying a different browser or restarting the raas service
• The page partially loads in the background and you can see a blue button with "Clear Filters"
• The user is unable to click on anything within the page while the spinning circle remains

Environment

Aria Automation Confing 8.16.2

Cause

An invalid filter has been left on the page, probably in the minion ID column, and the user has navigated away from the page. 

 

Resolution

1. Right click on the spinning circle with your mouse
2. Select "Inspect" from the menu
   1. This should automatically launch the developer tools in your browser bring you to the UI object
3. Hit the "delete" or "backspace" button on your keyboard to delete the spinning circle temporarily from the page
   1. This should allow the already loaded portion of the page to become available 
4. Click on the funnel icon for the column that has a filter and remove the filter
   1. Alternatively, you can click the "Clear Filters" button to clear all filters