In Salt WebUI, after clicking on any targets, the UI won't return anything and the progress circle is just spinning continuously

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Targets page never loads even after trying a different browser or restarting the raas service
• This can also occur on other pages such as the Minion Keys pages
• The page partially loads in the background and you can see a blue button with "Clear Filters"
• The user is unable to click on anything within the page while the spinning circle remains

Environment

Aria Automation Config 8.16.2
Aria Automation Config 8.1

Cause

An invalid filter has been left on the page, probably in the minion ID column, and the user has navigated away from the page. 

 

Resolution

1. Right click on the spinning circle with your mouse
2. Select "Inspect" from the menu
   1. This should automatically launch the developer tools in your browser bring you to the UI object
3. Hit the "delete" or "backspace" button on your keyboard to delete the spinning circle temporarily from the page
   1. This should allow the already loaded portion of the page to become available 
4. Click on the funnel icon for the column that has a filter and remove the filter
   1. Alternatively, you can click the "Clear Filters" button to clear all filters

Additional Information

If removing the spinner does not activate the Filter or Clear Filter buttons, then the box behind the spinner needs to be removed. See this example from the Minion Keys > Accepted page: