Conversion problem between French IHM (AdminUI) and English one

Products

• SITEMINDER

Issue/Introduction

Running AdminUI (IHM), when changing a Policy using a French browser, then the "Classe d'utilisateur" value changes from "Search Users" to "Recherche d'utilisateurs".

After that, after saving the changes, and opening the AdminUI with English browser, the "User Class" is seen with the value "Recherche d'utilisateurs".

At that moment, the policy was not applied, and no user could access the application.

Resolution

Checking exports of Policy Store data, the first rule has been modified manually instead of using a copy and paste to include the configuration of the second one, then the
PolicyResolution changed from 0 to 3 as a value.

So, the manual modification of the first user rule has likely removed unexpected and invisible characters, making the Policy Server to tag the Policy Resolution as "User Property (UserProp)" instead of "Unknown".