After PAMSC installation, you get ERROR: cannot load SEOS_syscall. This Linux kernel version requires ftrace hooking

Products

• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

You have installed the following PAMSC version:
Version: 14.10-70 (70)

When running the agent with seload, it displays the following:
CA Privileged Access Manager Server Control seload v14.10.70.70 - Loader Utility
Copyright (c) 2018 CA. All rights reserved.
ERROR: cannot load SEOS_syscall.
This Linux kernel version requires ftrace hooking, but the current SEOS_syscall does not support it.

Environment

PAMSC 14.1 v14.10.70.70

OEL7.9 5.4.17-2136.338.4.2.el7uek

 

Resolution

You need to open a case in support to request the patch acpatch-DE636664-14.10.70.72-_LINUX_X64 to support ftrace

CA Privileged Access Manager Server Control Patch ReadMe 

Defect:     DE636664
OSName:     _LINUX_X64
Version:    14.10.70.72
Date:       06-10-2025 05:59
Commit:     c8624c13087cb3e0130ca99b47494d4af327c0be 

Problem Summary:
Ftrace support for OEL8.10 5.15.0-306.177.4.el8uek.x86_64 & OEL7.9 5.4.17-2136.338.4.2.el7uek

For the moment is still not available in PAMSC patches, so you need to ask support for it.