nutanix probe profile failure even though test connection works

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Jul 30 09:54:28:114 [Data Collector - nutanix_monitor] getResourceProperty: API_Versions=v2.0

Jul 30 09:54:29:301 [Data Collector - nutanix_monitor] *** got Exception in executeAPIGet:javax.ws.rs.ClientErrorException: HTTP 412 PRECONDITION FAILED

Jul 30 09:54:29:301 [Data Collector - nutanix_monitor] Get Updated Inventory failed

Jul 30 09:54:29:301 [Data Collector - nutanix_monitor] com.ca.uim.probe.nutanix_monitor.service.NutanixWebServiceException: Failed to connect HTTP 412 PRECONDITION FAILED

at com.ca.uim.probe.nutanix_monitor.service.NutanixWebServiceClient.executeNutanixAPIGet(NutanixWebServiceClient.java:208)

Environment

• 20.4, 23.4
• nutanix probe

Cause

API version mismatch

Resolution

In this case Prism was set to use API version 1. After configuring the probe to use API version 1, the profile came online in the probe configuration.