VM xxxx failed recovery. Error: An encryption key is required.

Products

• VMware Live Recovery

Issue/Introduction

An administrator observes the error while performing recovery :

Environment

VMware Live Cyber Recovery 7.27.6.0

Cause

This is not supported.

Resolution

VMware Live Cyber Recovery does not support using protection groups for VMs with encrypted VMs.

Document for reference : https://techdocs.broadcom.com/us/en/vmware-cis/live-recovery/live-cyber-recovery/saas/using-vmware-live-cyber-recovery/configure-protection-groups/protection-group-caveats.html