Job fails due to exit code 1722, Status: "The RPC server is unavailable."

Products

• Autosys Workload Automation

Issue/Introduction

The following error is intermittently encountered while running batch jobs across multiple Windows 2016 servers.

CAWA_I_20018 Job failed. Exit code 1722, Status: "The RPC server is unavailable."

Cause

The exit code 1722 is very specific to Windows and is related to RPC (Remote Procedure Calls).

Windows error code 1722 usually indicates a problem with the Windows Installer package or the Remote Procedure Call (RPC) service. It often arises during software installations, updates, or when attempting to perform certain system-related actions like sending network messages. The error message commonly reads "Error 1722: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." 

In this specific situation, a GPO policy was causing svchost.exe to crash on certain Windows 2016 servers.

Resolution

System Admin reviewed and resolved the issue with the GPO policy, which resolved the issue.

Specific details around what was fixed cannot be shared as it relates specifically to internal policies.