What support needs in order to determine what is causing high CPU with Roscoe.

Products

• Roscoe

Issue/Introduction

What support needs in order to determine what is causing high CPU with Roscoe.

Take an SVC dump while the problem is occurring and open a case with https://support.broadcom.com/ and terse and upload the dump to review. Use the MVS DUMP command to dump the Roscoe address space. Do not take a CANCEL dump.  Much of the information that we need will be gone, if you take a CANCEL dump. 

Without a dump of the Roscoe address space while the problem is occurring we will not be able to troubleshoot the problem.     

 

         

Environment

Release:
Component: ROSCOE

Resolution

To take the dump at the MVS console

DUMP COMM=(title)

R id,JOBNAME=roscoe_jobname,SD=(CSA,LPA,LSQA,NUC,PSA,RGN,SQA,SUM,SWA,TRT,GRSQ)      

or

R id,ASID=(rosasid),                                                
   SDATA=(CSA,LPA,LSQA,ALLNUC,PSA,RGN,SQA,SUM,SWA,TRT,GRSQ),END