ROSCOE is running high CPU

Products

• Roscoe

Issue/Introduction

Introduction: 

What CA support needs in order to determine what is causing high CPU with CA Roscoe.

Instructions: 

Take an SVC dump while the problem is occurring and open a case with CA Support and terse and upload the dump to review. Use the MVS DUMP command to dump the CA Roscoe address space. Do not take a CANCEL dump.  Much of the information that we need will be gone, if you take a CANCEL dump. 

Without a dump of the Roscoe address space while the problem is occurring we will not be able to troubleshoot the problem. 

Additional Information:

To take the dump at the MVS console

DUMP COMM=(title)
R id,JOBNAME=roscoe_jobname,SD=(CSA,LPA,LSQA,NUC,PSA,RGN,SQA,SUM,SWA,TRT,GRSQ)      

 

         

Environment

Release:
Component: ROSCOE