Symantec Identity Manager Getting an error while Updating Secret question
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Symantec Identity Manager Getting an error while Updating Secret question

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Article ID: 406012

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Updated On:

Products

CA Identity Manager

Issue/Introduction

There are instances where we might see an error while updating the secret questions

 ERROR [com.netegrity.ims.exception.EventExecuteStateException] (Thread-3 (ActiveMQ-client-global-threads)) Execution of event: ModifyUserEvent f
ailed.  Exception encountered: [LDAP: error code 19 - 00002081: AtrErr: DSID-03151E48, #1:
        0: 00002081: DSID-03151E48, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 8151ef5c (smUsrPwdHint)
^@]
ERROR [com.netegrity.ims.businessprocess.IMSEventController] (Thread-3 (ActiveMQ-client-global-threads)) Error during event execution [a688ce03-
0a281339-0d482e2f-f0e9c6dc] ModifyUserEvent

Environment

IDM 14.5.1 CHF1

Cause

Issue observed after applying the DE635996-HF.zip

Resolution

There is a Hotfix available to resolve this issue.

Please raise a support ticket and request the HF 

Additional Information

Reference DE# DE640104