A critical internal problem forced the ESP dSeries Server to shut down.

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Article ID: 4060

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Updated On:

Products

DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

A critical internal problem forced the ESP dSeries Server to shut down.

Cause

Tracelog showed that there was an influx in the java heap memory usage.

The issue could be caused by different factors, one of them may be a situation when a job's email notification with attached spool file was trying to deliver a spool file too big.

Environment

Release: DSWAHA01300-12-Workload Automation DE-High Availability
Component:

Resolution

Avoid using email notification where attached spool file might take a big size, or constrain the spool file size with the

Maximum email attachment size in MB

parameter in the DE Admin/Topology/'Server Shared Parameters'.